An Update: Returns & Exchanges + Shipping & Processing due to COVID-19 see details HERE
The following is the PEARL iZUMi USA policy regarding the privacy rights of visitors to this website. We respect your right to privacy and your desire for a secure online shopping experience.
A Note to Non-US Users
A Note to California and Canadian Users
When you use the Sites, we collect information that you volunteer, and information that is collected automatically.
Information You Volunteer
When you contact PEARL iZUMi through the Sites, or by corresponding by phone, e-mail, or otherwise, we may collect Personal Data including:
• contact information, such as name, address, email, and phone;
• financial information, such as credit card and account information collected when you purchase products or services;
• identification information, such as gender and date of birth; and
• personal information about your goals for PEARL iZUMi products and services.
Information Collected Automatically
When you visit the Sites, our web server automatically collects and stores the following information:
• Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, referring website address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
• Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), pages on our Site you viewed; page response times, download errors, duration of page visits, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.
Uses of Collected Information
PEARL iZUMi uses information you provide to fulfill your requests and improve the Sites and materials contained thereon. We also use the information you provide to allow you to participate in our sweepstakes, contests and promotions. PEARL iZUMi may, from time to time, produce reports for advertisers, sponsors, affiliates and vendors containing anonymous, aggregate information about our users and customers, such as demographic, age and online usage information. This information allows PEARL iZUMi to provide content and offers that are most relevant to our users to work more closely with advertisers. We do not include any personally identifiable information of our users in these reports.
PEARL iZUMi uses personal information so that we may display or send custom, personalized content to our users and send newsletters, mail, e-mails, features, promotional material, surveys and other updates, information or offers to our users. A user may, at any time, opt out of receiving such information by clicking on the link in any such e-mail. PEARL iZUMi also uses collected information to evaluate and administer our products and services, fulfill customer requests, respond to any future problems, such as difficulties in navigating our Sites or accessing certain features, and to gauge user trends to determine what products and services are most popular with users.
Sharing of Collected Information
Personal information is available to PEARL iZUMi and the technical agents and consultants who make the Sites available to you. Anonymous information is available to PEARL iZUMi’s advertisers, sponsors and promotional and business partners. PEARL iZUMi only shares your personal information with third parties only as described below.
PEARL iZUMi and Its Agents
Advertisers, Sponsors and Promotional and Business Partners.
PEARL iZUMi shares anonymous, aggregate demographic information, and anonymous information obtained from cookies and similar technologies, with our sponsors, promotional and business partners, and participating vendors. No personally identifiable information, such as credit card information, is disclosed to any of these third parties in providing these reports.
Your e-mail address is not shared with third parties unless you agree to receive information, by opting-in, from third parties.
We may give you the opportunity to opt in to receive e-mail offers from third parties not affiliated with us. If you decide to accept these offers, we will provide, with your consent, your contact information to the third party. We urge visitors to review carefully the privacy policies of these firms. We are not responsible for the privacy policies and procedures of any third party.
You should be aware that if you voluntarily disclose information, personal or otherwise, online in any community area, that information can be collected and used by others. For example, if you use chat, forums, bulletin boards or message boards, or if you post personal information online (such as your e-mail address), you may receive unsolicited messages from others. We have no control over this use of your personal information.
PEARL iZUMi reserves the right to use or disclose any information without notice or consent for the following purposes: (i) as needed to satisfy any law, regulation or legal request, (ii) to conduct investigations of consumer complaints or possible breaches of law, (iii) to protect the integrity of our Sites and our property, (iv) to protect the safety of our visitors or others, (v) to fulfill your requests, or (vi) to cooperate in any legal investigation.
Security of Personal Information
We implement a variety of security measures to maintain the safety of your personal information. Once we receive your transmission, we use reasonable efforts to ensure its security on our systems. When credit card information is transmitted, we use SSL (secure socket layer) encryption technology. Any account information you enter on this site is password-protected so that only you can access it. You should not divulge your password or user identification number to anyone. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we can't ensure or warrant the security of any information you transmit to Us, and you do so at your own risk.
Third Party Advertising
Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for information. Users who no longer wish to receive our promotional communications may opt-out of receiving these communications by clicking on the Unsubscribe link at the bottom of the marketing emails or by emailing us at email@example.com. Users of our site will not be notified when their information is being collected by any outside parties.
Sweepstakes and Contests
PEARL iZUMi sometimes offers sweepstakes, contests or other promotions (collectively, “Promotions”). These can be offered through the Site or by other means. In each case, the Promotions will be governed by a separate set of rules or terms and conditions that, in addition to describing the Promotion, may have eligibility requirements, restrictions, terms and conditions governing the Promotion, use of submissions you make, and disclosures about how your Personal Information may be used. It is your responsibility to read such rules or terms and conditions to determine whether or not you are eligible and want to participate, register or enter, according to each Promotion’s rules or terms and conditions. By participating in any Promotion, you will become subject to those official rules or terms and conditions, and you agree to comply with and abide by such rules or terms and conditions, and the decisions of the sponsors of the Promotions, if applicable, which shall be final and binding in all respects.
The Sites contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by the Sites.
This site is not directed towards children, minors or anyone under the age of 18. Please do not send us any information about anyone under the age of 18, like names, addresses or email addresses. In general, we do not knowingly collect personally identifiable information from those under 18. If, in limited circumstances, we do knowingly collect personally identifiable information from someone under the age of 18, we will do so only with verified parental consent prior to collection. In the event that we learn that we have collected any personal information from a child under the age of 18 without verification of parental consent, we will delete that information from our database as quickly as possible.
Changes in Corporate Structure
Please send any questions or comments to firstname.lastname@example.org 800-328-8488 within the U.S. You can also contact us by writing to email@example.com. Our mailing address is 101 S Taylor Avenue Louisville, CO, 80027
* The Sites include but are not limited to and may be updated without notice: www.pearlizumi.com,www.pearlizumi.be, www.pearlizumi.be, www.pearlizumib2b.com, wwww.pearlizumicustom.com, www.pearlizumi.com.br, www.pearlizumi.fi
This policy was last updated on December 27th, 2019
What is a cookie?
Cookies are small files that our website may place on your computer or mobile device ("Device") via your web browser. Cookies contain information that is transferred to your Device's hard drive. Some of the cookies store information required for this website to function properly. Other cookies help us improve the website for you by tracking how many people visit the website, which pages they visit, and how frequently.
Some cookies are deleted at the end of each browser session. These are called "session cookies". They allow website operators to link your actions during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window.
Other cookies remain on your Device for a longer period (as specified in the cookie). These are called "persistent cookies". They are activated each time you visit the website that created that particular cookie.
How to delete and block cookies
Turning off the browser's cookies will prevent web beacons and cookies from measuring the relevance and effectiveness of our site/emails and advertising as well as the tailored advertising brought to you by our partners. You may also not be able to use all the interactive features of our site/emails if cookies are disabled. If you no longer wish to receive tailored advertisements from us, third party advertising networks, or if you would like more information about this practice, please visit: www.aboutads.info
Can I withdraw my consent?
For further information about deleting or blocking cookies, please visit: www.aboutcookies.org .
What happens if I block or refuse to accept cookies?
Accepting cookies is a condition of using this website, so if you refuse or block cookies, we can't guarantee your ability to use this site or how it will perform during your visit.
What cookies do we use and why?
The cookies used on our site are categorized as follows:
Strictly Necessary cookies let you move around the website and use essential features like secure areas and shopping baskets. Without these cookies, services you have asked for cannot be provided. Please note that these cookies do not gather any information about you that could be used for marketing or remembering where you've been on the internet.
We use these Strictly Necessary cookies to:
Remember selections you've made or information you've entered on forms when you navigate to different pages during a web browser session;
Identify you as being logged in to our website;
Make sure you connect to the right service on our website when we make any changes to the way the website works;
Remember selections you've made that allow us to deliver you the correct content, such as your language and region preferences.
Route users to specific applications of a service or specific servers.
Performance cookies collect information about how you use our website (e.g., which pages you visit and if you experience any errors). These cookies do not collect any information that could identify you and are only used to help us improve how our website works, understand what interests our users, and measure how effective our advertising is.
We use Performance cookies for:
Web Analytics: To provide statistics on how our website is used;
Ad Response Rates: To see how effective our advertisements are, including those pointing to our sites;
Affiliate Tracking: To provide feedback to partners that one of our visitors also visited their website. This can include details of any products purchased;
Error Management: To help us improve the website by measuring any errors that occur;
Functionality cookies are used to provide services or to remember settings to improve your visit.
We use Functionality cookies to:
Remember settings you've applied, such as layout, text size, preferences, and colors;
Remember if we've already asked you if you want to fill in a survey;
Show you when you're logged in to the website.
Targeting cookies are linked to services provided by third parties, such as 'Like' buttons and 'Share' buttons. Third parties provide these services in return for recognizing that you have visited our website.
We use Targeting cookies to:
Link to social networks like Facebook, who may subsequently use information about your visit to target advertising to you on other websites;
Provide advertising agencies with information on your visit so that they can present you with advertisements in which you may be interested.
Some of our webpages use services provided by Hotjar Ltd., YotPo, and Google Analytics. These vendors provide services including Heatmaps, Visitor recordings, Funnels and Form Analysis, Feedback Polls, Surveys and Recruiters. The information generated by the tracking code and cookie about your use of the website will be transmitted to and stored by on servers in Ireland. Through the tracking code the information collected includes:
The following information may be collected through your device and browser:
• your device's IP address (collected and stored in an anonymized format);
• your email address including first name and surname;
• device screen size;
• device type (unique device identifiers) and browser information;
• geographic location (country only);
• preferred language used to display the webpage.
Our servers automatically record information which is created upon using Hotjar. Data includes:
• referring domain;
• pages visited;
• geographic location (country only);
• preferred language used to display the webpage;
• date and time when website pages were accessed;
Hotjar will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Hotjar uses a variety of services hosted by third parties, such as Google Analytics and Optimizely. These services may collect information sent by your browser as part of a web page request, such as cookies or your IP request. For information on how Google Analytics and Optimizely collect and use your information, please refer to their privacy policies. By continuing to use this website, you consent to the processing of the above data by Hotjar and by the third parties used by Hotjar in accordance with their respective privacy policies. The cookies used by Hotjar have differing durations; some persist for the session only, others will persist for a longer period, with a maximum of 365 days.
To opt out please go to the following link:
For more information see CCPA
Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
We do not collect:
We obtain the categories of personal information listed above from the following categories of sources:
Use of Personal Information
We may use or disclose the personal information we collect for one or more of the following business purposes:
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter an agreement that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:
We disclose your personal information for a business purpose to the following categories of third parties:
In the preceding twelve (12) months, we have not sold any personal information.
Your Rights and Choices
The CCPA provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
Changes to Our Privacy Statement
We reserve the right to amend this Privacy Statement at our discretion and at any time. When we make changes to this Privacy Statement, we will notify you by email or through a notice on our website homepage.
If you have any questions or comments about our Privacy Statement, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:
If you have questions about this Policy, please contact: firstname.lastname@example.org.
This Policy was last updated on December 2019.
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE (“TERMS”) CAREFULLY BEFORE USING ANY OF THE AFFILIATED PEARL IZUMI WEBSITES (COLLECTIVELY, THE “SITES”)*.
BY ENTERING THE SITES YOU, THE USER, ACKNOWLEDGE AND AGREE THAT ACCESS TO AND USE OF THE SITES ARE SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS OF USE, AND THE VARIOUS DISCLAIMERS SET FORTH HEREIN.
PEARL IZUMI USA, INC. AND ITS AFFILIATES (“PEARL IZUMI”) RESERVE THE RIGHT TO MAKE REVISIONS TO THESE TERMS AT ANY TIME, WITH OR WITHOUT NOTICE TO YOU. YOU AGREE TO BE BOUND BY SUCH REVISIONS AND SHOULD, THEREFORE, PERIODICALLY VISIT THIS PAGE TO REVIEW THE CURRENT TERMS.
YOU ARE RESPONSIBLE FOR COMPLIANCE WITH ANY AND ALL LOCAL LAWS APPLICABLE TO YOUR USE OF THE SITES. PEARL IZUMI MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE MATERIALS CONTAINED ON THE SITES ARE APPROPRIATE FOR, OR ACCESSIBLE FROM, ALL LOCATIONS.
BY ENTERING THE SITES YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SITES IS AT YOUR OWN RISK AND THAT NONE OF THE PARTIES INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SITES ARE LIABLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES, OR ANY OTHER LOSSES, COSTS, OR EXPENSES OR ANY KIND (INCLUDING LEGAL FEES, EXPERT FEES, OR OTHER DISBURSEMENTS) WHICH MAY ARISE, DIRECTLY OR INDIRECTLY, THROUGH YOUR ACCESS TO, USE OF, OR BROWSING OF THE SITES OR THROUGH YOUR DOWNLOADING OF ANY MATERIALS, DATA, TEXT, IMAGES, VIDEO OR AUDIO FROM THE SITES, INCLUDING BUT NOT LIMITED TO ANYTHING CAUSED BY ANY COMPUTER VIRUSES OR BUGS, HUMAN ACTION OR INACTION OR ANY COMPUTER SYSTEM, PHONE LINE, HARDWARE, SOFTWARE OR PROGRAM MALFUNCTIONS, OR ANY OTHER ERRORS, FAILURES OR DELAYS IN COMPUTER TRANSMISSIONS OR NETWORK CONNECTIONS.\
PEARL iZUMi is the copyright owner (©2010, PEARL iZUMi USA, Inc. All Rights Reserved) of everything on the Sites and no portion of the Sites, including but not limited to, the text, graphics, images, audio or video, may be used, reproduced, distributed, displayed or transmitted in any manner, for any purpose, without PEARL iZUMi’s express written permission, except as specifically provided herein.
PEARL iZUMi authorizes you to view and download materials on the Sites only for your private use, provided that you retain and not change or delete any and all copyright and other proprietary notices contained in the original materials.
You may not modify the materials on the Sites in any way or reproduce or publicly display, perform, distribute, sell, lease, transmit create derivative works from, or otherwise use such materials for any public or commercial purposes. For these purposes, any use of these materials on any other website or networked computer environment for any purpose is prohibited. The materials on the Sites are copyrighted and any unauthorized use of any materials on the Sites may violate copyright, trademark and other laws. If you breach any of these terms, your authorization to use the Sites automatically terminates and you must immediately destroy any downloaded or printed materials.
You may not upload to, or distribute or otherwise publish through, the Sites any information or other material that (i) violates or infringes the rights of any persons, including rights in copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights, (ii) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under the laws of the Japan or international law, or (iii) includes any bugs, viruses, worms, trap doors, Trojan horses, hacks, or other harmful code or properties. You agree to indemnify PEARL iZUMi for any damages which result from any of the foregoing actions. PEARL iZUMi may remove any information or other material which is uploaded by you at any time, in its sole and absolute discretion.
The materials provided on the Sites are provided “as-is”, “where-is” without any warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose and non-infringement of intellectual property. PEARL iZUMi’s obligations with respect to its products are governed solely by the agreements under which they are provided and nothing on the Sites should be construed to alter such agreements. In addition, PEARL iZUMi does not warrant the accuracy or completeness of the materials on the Sites. PEARL iZUMi may make changes and/or updates to the materials on the Sites, or to the products and prices described at the Sites, at any time without notice. The materials on the Sites may be out of date and PEARL iZUMi makes no warranties, representations or commitment to update the materials on the Sites in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Information published on the Sites may refer to products that are not available in your country.
PEARL iZUMi does not represent or warrant that the functions and services available on the Site will be uninterrupted or error-free, that any defects will be corrected, or that the Sites or the server that makes the Sites available are free of viruses or other harmful components. PEARL iZUMi disclaims any and all liability for the acts, omissions and conduct of any users or other third parties in connection with or related to your use of the Sites. You assume total responsibility for your use of the Sites and any linked websites. Your sole remedy against PEARL iZUMi for dissatisfaction with the Sites or any materials contained thereon is to stop using the Sites or any such materials. This limitation on relief is a part of the bargain between the parties.
In no event will PEARL iZUMi or other third parties mentioned on the Sites be liable for any direct, special, incidental, indirect or consequential damages whatsoever (including without limitation those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of the Sites, any websites linked on the Sites or the materials or information or services contained on any or all such websites, whether based on warranty, contract, tort or any other legal theory and whether or not PEARL iZUMi has been advised of the possibility of such damages.
If, notwithstanding the other provisions of these Terms, PEARL iZUMi is found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the Sites or any materials contained thereon, PEARL iZUMi’s liability shall in no event exceed U.S. $100.00.
Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Links to third party websites on the Sites are provided solely as a convenience to you and therefore you access them at your own risk. If you use these links, you will leave the Sites and PEARL iZUMi will not have any control over the contents on these linked websites. PEARL iZUMi does not, and you agree that PEARL iZUMi has no obligation to, review the communications, materials, information, opinions, and other content posted on the third party websites. PEARL iZUMi has not reviewed these third party websites, does not control, and is not responsible for any of these websites or their content. Thus, PEARL iZUMi does not endorse or make any representations about them, the information, products or materials found there, or any results that may be obtained from using them. IF YOU DECIDE TO ACCESS ANY OF THE THIRD PARTY WEBSITES LINKED ON THE SITES, YOU DO SO ENTIRELY AT YOUR OWN RISK.
All trademarks, trade dress, service marks and trade names of PEARL iZUMi used on the Sites are trademarks or registered trademarks of PEARL iZUMi. All other product and company names referred to on the Sites are the trademarks or registered trademarks of their respective owners. By entering the Sites, you acknowledge and agree that any name, logo or trademark contained on the Sites is owned by PEARL iZUMi and may not be used by you without prior written approval. Any other intellectual property on the Sites, including but not limited to patents, either issued or pending, are the sole property of PEARL iZUMi and/or its licensors. PEARL iZUMi will aggressively enforce its intellectual property rights to the full extent of the law. Any unauthorized use of the name, logo and trademarks may subject you to penalties or damages, including but not limited to those related to violation of trademarks, copyrights, privacy and publicity rights.
You agree to defend, indemnify and hold PEARL iZUMi harmless from any and all claims, liabilities, losses, expenses, damages, costs, including without limitation reasonable attorneys’ fees, related to any violation of these terms and conditions of use by you or your authorized users, or in connection or arising from or relating in any way with the use of the Sites or any products your purchase on the Sites.
These Terms are applicable to you upon accessing the Sites. PEARL iZUMi reserves the right in its sole discretion to terminate or restrict your use of the Site, without notice, for any or no reason, and without liability to you or any third party. In addition, these Terms, or any part of them, may be terminated by PEARL iZUMi without notice at any time, for any reason. The provisions relating to Copyright, Trademarks, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Please send any questions or comments to email@example.com.
PEARL iZUMi reserves to itself any and all rights not expressly granted herein.