FAQ

There are many questions, and some of them we get repeatedly. Please take a moment to read through our FAQs. If you don’t see your answer below, our contact information is at the bottom. Please shoot us an email and we’ll get back to you.

Locating stores

Where can I find a store that carries Pearl Izumi?

Please refer to our retailer locator to find an authorized Pearl Izumi retailer near you.


Warranties

PEARL IZUMI LIMITED WARRANTY

PEARL IZUMI® brand product is built to last a lifetime, and this is how long we will stand behind it. PEARL IZUMI® brand product purchased from A Pearl Izumi authorized dealer is warranted to the original owner against defects in materials and workmanship (proof of purchase may be required) for up to 2 years from the date of purchase. If a product fails due to a manufacturing or materials defect, then Pearl Izumi, at its option, will replace or repair it to restore the original function without charge.

This limited warranty is not transferable by the original owner. This limited warranty does not include product failures resulting from accidents, misuse, improper care, modifications or normal wear. Any alteration of PEARL IZUMI® brand products will void warranty coverage. This warranty supersedes all previous warranties.

Repairs or replacements as provided under this warranty are the exclusive remedy of the consumer. Pearl izumi shall not be liable for any incidental or consequential damages for breach of any express or implied warranty on this product. Except to the extent prohibited by law, this warranty is exclusive and in lieu of all other express and implied warranties whatsoever, including but not limited to, the warranty of merchantability and fitness for a practical purpose.

accepted. Please return warranty items to our distributor in your region pearl izumi dealer or send them to. Thank, Pearl Izumi


International orders

Do you ship internationally?

In our international markets we do not sell on www.pearlizumi.com.

Can I get a printed catalog?

We are an environmentally conscious company and try to limit paper consumption. We do not print a consumer catalog; however our current products can be seen online at www.pearlizumi.com. The website is constantly changing, please check back frequently for the latest updates.


Other questions?

Please email us at the email listed for our international distribution office in your country.